Privacy Policy

The Privacy Policy specifies the main conditions of the processing of the personal data of the visitors of the website of the Operator, newsletters subscribers, Users of the website and/or their representatives.

Personal data shall mean any numerical, alphabetical, graphic, photographic, acoustic or any other information concerning identified or identifiable natural person.

The collection of personal data, the processing and use of personal data is subject to the legislations in force in Ireland. In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and other current regulations concerning personal data protection, we hereby inform you that any personal data that you may provide while using the website and services of the Operator will be processed by the data controller 

DebtProfilers Limited

UNIT 3D Northpoint House,

North Point Business Park,

New Mallow Road,

Cork, Ireland.

Operator will only be liable for, and will only guarantee, the confidentiality and security of the personal data processed by the Operator for the purposes specified in the Privacy Policy and will not be liable for any possible processing or subsequent uses of personal data made by third-party information society service providers operating outside the scope of the website of the Operator.

Visiting the website does not imply that the User is obliged to provide personal data. Nonetheless, the use of some of the services available on the website of the Operator is contingent on completing personal data and use of cookies forms.

The data collected through different website forms are necessary for the provision of the requested services. Refusing to provide the specified data will make it impossible to adequately provide such services. Additionally, you may provide data voluntarily to make optimal use of these services.

Personal data provided by the User for the provision of the different services made available through the website will be processed by Operator for the following purposes:

  • With regard to registering Users, the purpose is to manage the creation of the User’s account and to manage participation in the services provided by Operator.
  • With regard to subscribing to the newsletters, the purpose is to keep subscribers informed of the opportunities in the services provided by Operator and other information related to Operator.
  • With regard to the contact form, the purpose is to respond to any request related to the services provided by Operator.
  • With regard to including a contact email address, the purpose is to respond to any requests related to services provided by Operator.
  • With regard to the customised customer service chat tool, the purpose is to respond to any requests related to services provided by Operator.

The specific features on the website depend on the use of cookies. Consequently, if you have not rejected the possible use of these cookies, certain information related to your use of the website will be processed. 

The processing of your personal data is based on the request made by the User for the services made available to you through the website or, where appropriate, on the consent that is requested from you for the purposes determined above and which you can withdraw at any time. Nonetheless, should you withdraw your consent, this circumstance does not affect the legality of any processing carried out previously.

The personal data necessary for the provision of the different services available on the website will be those indicated in the corresponding form enabled for this purpose.

Your data will be stored only as long as necessary for the purpose for which the data was collected and for the period required by law for any possible obligations arising therefrom.

Personal data provided by the User will not be communicated to third parties unless necessary for the provision of the requested services or when the User has expressly accepted their communication.

You will be responsible for providing true, accurate, complete and updated data to the Operator. In this respect, you will be responsible for the truthfulness of all the data that you communicate, and you must keep the information you have provided duly updated, in such a way that it accurately reflects your actual situation. Likewise, you will be responsible for any false or inaccurate information that you provide through the website and for any direct or indirect damages that this may cause to Operator or to third parties.

You have the following rights:

  • Withdraw the consent for processing personal data.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request erasure of data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • Demand restriction of processing from Operator when any of the conditions set out in the data protection regulations is fulfilled.
  • Request portability of your data.

Operator hereby informs the Users that the exercise of these rights is strictly personal; the User can only exercise these rights insofar as he or she is the legitimate owner of the personal data. However, and in exceptional cases, a representative authorised by the User may exercise the rights afforded to the User under the terms set forth, provided that the aforementioned communication is accompanied by documentation that substantiates such representation.

Operator will process personal data with absolute confidentiality at all times and will respect the mandatory duty of secrecy that applies to them in accordance with the provisions of the applicable regulations; will adopt the necessary technical and organisational measures to ensure the security of your data and to avoid their alteration, loss and unauthorised processing or access; will take into account the state of technology, the nature of the stored data and the risks to which they are exposed.